- Back Pain
- Neuropathy
- Everyday
Didn’t work for me
I used the Protalus insert in a shoe I have used with multiple other inserts. After wearing over the course of 2 weeks I have concluded they don’t work for my feet.
| Customer Service |
Rated 3 out of 5
|
|---|---|
| Price Satisfaction |
Rated 4 out of 5
|
| Fit |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is Just Right and 2 is Runs Large
|
Protalus
Hi Alan!
Thanks for sharing your experience and we appreciate you giving us a try. You can use the Return option from the bottom of any Protalus page, but we have some suggestions that may help before going that route. :)
- There can be an adjustment period for your body to adjust to proper alignment. It may take your body a couple weeks to adjust to the new alignment. Customers who have worn our insoles for at least 30 days have achieved the best results.
Make sure to remove the factory insole or any other insoles from your shoes before inserting your Protalus insoles. Our insoles need to lay flat in the shoes to work correctly.
Try them in different shoes. Sometimes shoes can significantly affect the performance of our insoles.
Tie and re-tie your shoes throughout the day. Hot spots can happen because your foot is moving out of sync with your shoe. Tying and re-tying your shoes unite your feet, shoes and our insoles, so they can move as one.
Lastly, we recommend the stretches listed at https://www.protalus.com/pages/stretches if possible. This especially helps in the process of alignment so that your body adjusts properly!
Don't hesitate to let us know if we can help further.
Best Regards,
Nick
Customer Service Team