90-Day
Guarantee
We offer a 90-Day Money-back Guarantee on all products ordered through protalus.com, excluding original
shipping paid, clearance, and subscription orders. Return shipping costs are only paid if return
protection had been purchased as part of the original order for sales that occurred in the United
States. If you prefer to ship your return yourself, please send it to 20750 SW 115th Ave Suite 190,
Tualatin, OR 97062. Include a note with your order number, name, email address, and request for return.
After we have received your insoles, we will refund the original form of payment excluding any original
shipping cost.