- Plantar Fasciitis
- Everyday
Not as good for me as the earlier purchase
For some reason the heel isn't as cushioned as the original ones I purchased six months ago... A little disappointing...
Customer Service |
Rated 5 out of 5
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Price Satisfaction |
Rated 2 out of 5
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Fit |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is Just Right and 2 is Runs Large
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Protalus
Hi Robert,
Thanks for letting us know! We looked into this and it looks like previously you ordered the T100 6 months ago, and this most recent purchase was for the T100 Elite. The Elite is a thicker style but raises the heel a bit higher, which can feel differently than the standard T100.
You can set up an exchange to receive the same model as you previously ordered (T100) here: https://protalus.com/pages/returns
Let us know if we can help further!
Best Regards,
Nick
Customer Service Team